we partner with forward thinking clients with the highest ambitions
accelerate the speed in which your global teams adopt new technology
digital transformation services
Digital transformation is not just about implementing the latest apps, mobile devices, and collaboration tools. Rather, it is about leveraging technology to change people, change mindsets, change behavior and fundamentally transform organizations to best respond to the digital challenges facing the modern-day business. UC Interlink provides a wide range of flexible services to maximize your technology investment and accelerate the success of user/customer experiences and digital transformation initiatives.
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your digital transformation initiative with resources to bring research, analytics, usability testing, user insights, and other quantitative/ qualitative insights to realize your future state vision.
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user experience (UX) design and consumption data to understand gaps in key performance, identify pain indicators, establish benchmarks, and define measurable success targets.
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new ideas for your digital projects with our human-centered experience and technology adoption framework to ensure business outcomes are realized.
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on planned and current strategies with resources to execute the plan.
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with design thinking to execute an effective digital marketing strategy and innovative tools in communications to expand your audience base, target specific personas, excite the current base, and strengthen relationships.
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for new skills and new user experiences, and implement a modern curriculum design with knowledge transfer specializations to accelerate users and customer preparedness through the journey of business transformation.
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the wins with end-of-year or quarterly performance reports to showcase ROI, measure the change, tell your story of value, and gain visibility in your winning outcomes.
change management onboarding services
Prepare your workforce or external customers in the use of new technology tools, a change in use of business applications, or existing digital tools that need expanded use, UC Interlink offers onboarding and adoption services to help get your users on board. Our proven change management methodologies and metrics tools ensure rapid adoption and management oversight from top to bottom. Using the latest modern practices in product training, and user awareness marketing, along with our proprietary Adoption Analytics™, a people metrics reporting tool, guarantees an accelerated transition to digital technology solutions in the least amount of time. With our six-steps-to-ready preparedness engagement, you can be on your way to a successful strategy and plan. It is that easy. Let the experts at UC Interlink show you how to get your new technology initiative and go-to-market plan off the ground.
“There is nothing typical about what Stephanie and her team at UCI does ... she has insight and focus on industry-specific business relevance that goes beyond just the features of technology.”
- Cisco, Business Development Manager
executive transition services
Transition planning involves outlining the transition process for the incoming leader for the first 100 days. It aims for a smooth transition across all aspects of the leadership change: building a team brand, defining your story of value, executive-level messaging across all your digital content, establishing KPIs to track your outcomes, and facilitating workshops with your teams to design your vision and goals! After you begin your learning tour, now is the time to iterate, improve and build a plan. Begin your new role or job change with UC Interlink’s team of superhero resources to help you quickly establish your polished, professional, and thought leader brand to your team, vendors, customers, leadership, and across the organization! The first 100 days serve as your first impression — make them count!
adoption analytics reporting
Using analytics and visual dashboards, the IT manager or business stakeholder can see the trends in who and how your users are using the new system. It’s not just about which features are being used, it’s also about knowing what brings the most value, identifying business personas and how adoption rates are enabling positive business outcomes, efficiencies, and productivity.
It’s all about the Data. The real-time dashboard delivers advanced and predictive analytics that will help customers anticipate what will happen next, measure how fast they can adapt, answer why you’re on or off track, and decide what we should do next at the optimal point of impact. Get Inspired by the power of data. Watch this
our customers & partners
Contact Us
UC Internlink HQ
Southern California
(408) 623-6973
sales@ucinterlink.com
Satellite Offices
Costa Mesa, CA
Dallas, TX
Chicago, IL
London, UK
Istabul, Turkey
Stephanie L. Carhee
Stephanie L. Carhee is the founder and president of UCI, a consulting firm that enables digital transformation through modern technology adoption lifecycle services. A long-time digital strategist, Stephanie has worked in the technology industry for more than two decades, with firms like Cisco, Kaiser Permanente and Under Armour. Stephanie holds a BA in Business Management and Communications and also achieved an MBE from the UCLA Anderson School of Business. She is based in Southern California.