The President and Founder of UC Interlink is a published author in the area of process development, change management and organizational transformation which can be found in the widely-available 400-page book, The Road to IP Telephony: How Cisco Systems Migrated from PBX to IP Telephony.

Our compilations of best practices have been featured in publications such as IQ, Packet, eWeek, BusinessEdge and VoIP magazine. Our publications in technology adoption, practice and business development, governance, process optimization, organizational change management and strategic program development will be featured on this site.

UC Interlink (Insights)