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FROM THE OFFICE OF THE PRESIDENT

The Office of Adoption is a comprehensive adoption framework for getting your users to their peak performance. The Office of Adoption creates a scalable and repeatable adoption framework which can be used over the lifecycle of your Cisco Collaboration solution. The Office of Adoption includes: Metrics and Reporting with Adoption Analytics™ Health Scorecard and User …

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Just because you’ve rolled out your Cisco Collaboration solution doesn’t mean the work is over. With our Cisco Collaboration Post-Go-Live Adoption Hypercare Program, you can get more value from Cisco Collaboration by getting users prepared to adapt to updates and to adopt advanced features. With our Post-Go-Live Adoption Hypercare Program, you get:  Ongoing Quarterly Reviews …

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Our Onboarding Training Services are designed to get your users on board with your Cisco Collaboration rollout. With our Six-Steps-to-Ready engagement, you’ll be on your way to higher adoption rates in no time. Our engagement includes: The Quick-Start Assessment User Experience (UX) Design User Communications & Awareness Campaigns End User Training Metrics and Reporting A …

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Our signature Adoption Analytics™ platform gets you the data you want to better understand your users and drive adoption. It captures and compiles data from the digital footprint of users to gauge User Experience. Adoption Analytics™ includes the following data: VoIP usage Video usage Mobile usage Departmental breakdowns Geographical breakdowns Power users within the organization …

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